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JourneyWise privacy center

JourneyWise cares about your data privacy. Under data privacy or protection laws like the GDPR or CCPA, you have certain privacy rights. You can exercise some of those rights by following the instructions below.

Privacy at JourneyWise

For your reference, click links to read our privacy policy and terms of use.

JourneyWise AI Policy

This page will be updated with the latest content on JourneyWise; use of AI

ISO 27001 and SOC 2 certified
ISO 27001 and SOC 2 certified

Certified by leading third-party cybersecurity auditors

GDPR compliant
GDPR compliant

JourneyWise is GDPR complaint as both a Data Processor and Data Controller.

Encryption in transit and at rest
Encryption in transit and at rest

"Both idle and active data is encrypted over public networks and in our databases"

Database security
Database security

Databases are built with multi-layer security including encrypted passwords, two factor authentication, intrusion detection systems, and VPC with strict firewall settings.

Integrations security
Integrations security

Integrated SaaS Services are authorized securely with OAuth2 and credentials are not stored for those services.

Privacy & safety features
Privacy & safety features

Custom control to enable or disable privacy-impacting features based on your needs.

Penetration testing
Penetration testing

Annual network and graybox application penetration tests are performed by a certified third party consultant.

Internal and external audits
Internal and external audits

Audits are carried out, quarterly, on access control, risk, information security, IT infrastructure, and HR procedures.

Data recovery
Data recovery

Regular data backup with a maximum 24-hour RTO and PRO